"Doug is the epitome of salesmanship, graciousness & drive. He not only found me a buyer for my condo but he helped me find a new home as well, and arranged for them both to close on the same day! There is no one like him. During a snow storm he shoveled my walk and he moved boxes from my living room to the basement so things would look nice for an Open House. He even arranged for my sister (who lived with me at the time) and me to stay at a first rate hotel for a weekend, so he could have an Open House. My sister was not very ambulatory at the time so this was perfect. This arrangement worked and my condo was sold that very day. Doug called me at the hotel and told me to get back as soon as possible - we had a buyer! I put my condo up for sale around the Christmas and New Years holidays and it was sold in only 26 days! He's a wonder!" - Dawn Ploskonka, Warren, MI
"Doug recommended numerous thing we could do around the house to make it more appealing to buyers. He was very persistent by conducting weekly open houses. Doug was sent from heaven! We had the house for sale for 6 months without even an offer. He kept our spirits up with his positive attitude. He impressed us with his marketing analysis and marketing skills. He is very personable." - Charles Eldridge, Warren, MI
"Doug was very helpful, he even took calls from home after work hours. This was my first experience with buying a home and he made it a great experience. I was extremely happy with CENTURY 21 Town & Country. Only thing I can really say is hire more people like Doug.
On the Quality Service Survey your company sent me, I didn't find enough space to write all the things that I wished to say. I wanted to express my thanks and gratitude to your company and Doug Shepard. Although it was not Bill's first time buying a home, it was mine. I found the experience was a good one. I would certainly recommend Doug to friends. (I just wish we were having such a great experience with the company selling our house we still own in Flint).
I found Doug to be friendly, prompt and always to have the information for the homes that we were seeing. I believe he worked very hard on finding the home we really wanted. He was always available by phone and called to touch base with us on the homes we might want to see. Again, I wanted to give my thanks for the experience and my thanks to Doug Shepard for his hard work." - Stacy Jackson, Center Line, MI
"As our Seller's Agent, Doug made sure that the buyers were pre-approved for a mortgage. And as our Buyer's Agent, he did everything that the inept seller's agent should have done. He kept in constant contact with the sellers to ensure that all work required in our purchase agreement was completed." - Bill & Dawn Hembree, Warren, MI
"Doug paid close attention to what I was looking for in a new home, and while he may not have agreed with what I wanted, he continued to focus on my specific wants and needs. Good job Doug! Keep up the good work but please try to give yourself some personal time off!" - Lisa Rose, Warren, MI.
"Doug was real good at giving us feedback from all of our showings, which let us know things we had to do to improve the showings of our home. Keep up the great work!" - Joe & Ruth Gorang, Sterling Heights, MI
Doug continuously updated available homes that fit our wants/needs, and he was very organized to the point that we only had to choose which house we wanted and he did all the rest. Keep up the awesome work, don't change a thing!" - Michael & Jennell Plocinik, Sterling Heights, MI
"Outstanding + Wonderful + Superb = Awesome Service!!!" - Dianne & Redouane Akabli, Warren, MI
"To prepare for Sunday open house Doug cleaned and tidied up the entire house, including vacuuming the carpets. Nice job Doug, keep up the good work!" - Betty Coughran, Center Line, MI
"Doug took care of all the details that my wife and I would never have thought of. When it comes to Doug's outstanding performance you can't improve on perfection!" - Bill & Judy Baney, Warren, MI
"Doug did an excellent job throughout the whole selling/buying process. He was organized and well informed as to what needed to be accomplished, and when. Thanks!" Nick & Nancy Sulkowski, Warren, MI
"Doug really went above and beyond what we expected from an agent. He really made the process of buying a home much easier than we expected." - Matt & Sarah Huber, Warren, MI
"This comes to you with our sincere appreciation. Thank you for all of your hard work in finding us a home. I'm happy to say we love it! You are a blessing to us. It was a pleasure working with you. Please feel free to come visit any time." - Ron & Charla Nelson, Warren, MI
"Doug helped me to make the best choices in selling my property and I was very satisfied with the experience." - Ruth Harbison, Warren, MI
"Before I met Doug my other agent's attitude had me against purchasing through an agent. Doug turned my faith around. He showed me great condos and kept me up to date on new condos and homes. Just keep up the great work!" - Peggy Edwards, Roseville, MI
"Doug gave me regular updates and explained the buying/selling process thoroughly. But please make Doug take a day off." :-) - Katie O'Leary, Shelby Twp., MI